Frequently Asked Questions
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
Yes. We offer a multitude of options for accessories and attachments! View some of our current accessories here.
Yes. Numerous flooring options available through multiple vendors. View some of our flooring options here.
Product Release COMING SOON! View our current products here.
Schools can purchase with Purchase Orders w/ additional discounts for deposits. Private sales are 50% deposit, remaining 50% due upon ready of shipment. All major CC’s are accepted, checks, wire transfers etc. Call us at 1-800-4-SAMSON or fill out our form here if you still have questions.
Twist Lock Cups, Safety Catches and Chin Bar are all standard accessories.
A multitude of attachments are available upon request as are custom designed pieces. Contact us today to see for more info.
Yes. We can accommodate almost any customization option you want. Give us a call at 1-800-4-SAMSON today to find out more.
We offer a lifetime warranty on our framework. To find out more details, view our warranty page here.
Two and three dimensional layouts and designs are a large part of client collaboration. View the process here.
Yes. We offer many different brands including our own. View some of our products by going to our online store here.
We can set up service quotations upon request. Give us a call at 1-800-4-SAMSON today to find out more.
Yes, if it is Samson® brand. We also offer a program called “Modernization” as well, inquire for more information on how that works by calling 1-800-4-SAMSON.
The quality of materials in our products are unmatched. We build from the ground up, meaning we can customize to the customer’s specific needs while ensuring we provide outstanding customer service. See our process here.
Lead times depend on the size of the order. Upon quotation we go over potential lead times.
Fill out our “Get Your Solution” Form for accurate shipping quote.
We can split your order up as per your request for payment. Just give us a call at 1-800-4-SAMSON for details.
Custom refers to the product designs, Custom Branded refers to logos and colors of equipment.
You have a multitude of options when referring to freight. Everything from a single pallet delivered with liftgate service to a full 53’ trailer with full crew to handle and install. We provide options to best suit your needs and budget. Call us at 1-800-4-SAMSON so we can cover your concerns.
We can provide vinyl upholstery cleaner as well as back up cables, pulleys, twist knobs, etc. Our equipment is extremely well built, so the need for additional care products is limited.
Yes, if it is a Samson rack.
Fill out our “Get Your Solution” form in the tabs above and our Sales Team will reach out to you. We can cover all of your needs including where to begin. You can also view our process here.
Yes, we can provide you with just about anything. If you have a specific unaddressed need, then give us a call at 1-800-4-SAMSON. We also have a large portfolio of custom solutions. You can view some of those solutions here.
We can attempt to find a 3rd party for credit, but if it is not our brand the options may be limited.
We have over 44 years of manufacturing and industry experience. Our service and our product set the industry standard for excellence. We pride ourselves on building strong personal connections with our clients to help you achieve your end goal.
Lead times vary on manufactured products as we build per order. For accurate lead times contact our Sales Team by filling out our “Get Your Solution” form.
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